Front Office Agent

Employment type:

Full Time

Category:

Hotels & Hospitality

Location:

Loyang East

Changi Cove, 351 Cranwell Road, Singapore 509866

We are looking to hire individuals with passion in service and hospitality to join us! Be part of the guest service team!

Description

• Be part of the guest service team to visualize, set service standards and expectations of unique guest experience • Perform all front desk duties including reservations, cashiering, check-in and check outs in a friendly and efficient manner • Maintain the hotel property management system and documentation efficiently • Provide concierge services, luggage assistance, and communicate effectively via phone and email • Ensure guests’ requests and queries are attended to promptly, politely and efficiently • Ensure a high level of customer service is consistently maintained and exceed guests’ expectations

Requirements

• Able to work shifts, weekends and public holiday
• Have good communication skills
• Team player and able to work independently
• Able to multitask and thrive in a fast-paced environment
• Candidates with any experience in customer service are welcome to apply

Benefits

• 4-Day Work Week
• Employee Perks: Free Staff Meals, F&B & Rooms Discounts, Birthday Leave
• Medical Benefits