SERVICE CREW
- Employment type:
- Full Time
- Category:
- Food & Beverage
- Location:
- SingaporeMarina Bay Sands Aperia Mall Plaza Singapura Jewel Tampines 1 Great World City Tai Seng Waterway Point Westgate
- Salary:
- $2,200 - $2,600 monthly
The Service Crew is responsible for delivering excellent customer service, supporting smooth front-of-house operations, and ensuring guests have a pleasant dining experience.
Description
Key Responsibilities: Order Taking & Service: Take food and beverage orders from customers accurately and promptly. Serve food and beverages in a professional and courteous manner, ensuring customer satisfaction. Quality Control: Monitor the quality and quantity of all food and beverage items served, ensuring they meet the company's standards. Address any discrepancies in food or beverage quality immediately to ensure customer satisfaction. Customer Service: Provide excellent, professional, and courteous service at all times, ensuring a positive dining experience for customers. Handle customer inquiries, concerns, or complaints professionally and efficiently. Sanitation & Cleanliness: Maintain high standards of cleanliness and sanitation in the dining area, ensuring a safe and comfortable environment for both guests and staff. Ensure that all tables, utensils, and dining areas are clean and properly set. Shift Responsibilities: Take responsibility for designated sections/areas during shifts, ensuring smooth operations. Report any issues or concerns to the supervisor or manager to ensure seamless service. Team Collaboration: Attend roll call and briefings before and after shifts to stay updated on daily operations and any changes in service. Work effectively with other team members, including kitchen staff, to provide seamless service. Company Benefits:
Benefits
- 10 days of Annual Leave
- 1 day of Birthday Leave
- Bonuses & Staff Discount
- Medical & Dental benefits
- Meals is provided
- Uniforms are provided
- Staff training to boost skills, support career growth