Crew Captain - Chatterbox Express

Employment type:

Full Time

Category:

Food & Beverage

Location:

Changi Airport

Changi Airport Terminal 1

Salary:

$2,300 - $2,700 monthly

OUE Restaurants seeks F&B crew to handle POS transactions, order-taking, food service, and delivery platforms while ensuring customer satisfaction and operational efficiency. The role also covers table setup, hygiene standards, and supporting daily kitchen and beverage operations.

Description

ABOUT OUE RESTAURANTS (www.ouerestaurants.com) The food and lifestyle division of OUE Limited, OUE Restaurants is on a mission to create genuine and exceptional dining experiences that cater to a diverse range of diners in Singapore and overseas. Its growing portfolio features a distinct host of restaurants and bars - from fine and bespoke, to fast and casual. Key Responsibilities • Manage and operate POS systems, including all card and cash transactions • Assist in taking customer orders, recommending menu specialties, and upselling promotions • Inform customers about available modes of payments, and be well equipped to perform each transaction efficiently • Check and print correct bills for customers • Check all bills with the customers to ensure accuracy of bill • Check and balance cash floats at the beginning and end of each work shift • Assist in self-collection take-away services for customers, wrapping and packing food products to ensure they are in good condition before handed to customers • Handle delivery platform apps and process orders promptly and effectively • Set up tables, chairs, and all service mis en place according to SOP while adhering strictly to hygiene and safety standards • Check food and beverages against orders to ensure right dishes are served to respective customers • Assist to clear tables and dishes from dining area and side stations • Attend to customer enquiries/feedback politely and professionally, and arrange for supervisors to attend to customers where necessary • Assist in Beverage preparation and daily operations at the back kitchen • Follow and ensure appropriate personal hygiene and sanitation procedures are met • Smile, upkeep good grooming, be service oriented, provide good customer service • Any other duties as assigned by Management

Requirements

• Holds high hygiene and safety standards
• Takes initiative and a great team player
• Willingness to work shift hours, weekends and public holidays

Benefits

• Annual Leave, Family Care Leave & Paid Medical Leave
• Annual Wage Supplement (13th month bonus)
• Performance Bonus & Annual Salary Increment
• Group Medical, Hospitalisation & Dental Insurance
• Long Service Award
• Professional Growth & Development
• Education Assistance
• External Training Sponsorship
• Staff Discounts
• Staff Referral Scheme
• Staff Meals Provided