Operational Admin

Employment type:

Full Time

Category:

Operations

Location:

Sembawang North

Proxima @ Gambas - 50 Gambas Crescent, #10-30, Singapore 757022

Salary:

$2,600 - $3,000 monthly

The Operational Admin manages day-to-day administrative functions at HQ while actively going out to client sites to handle operational matters, attend to customers, and ensure service delivery runs smoothly. This is a hands-on position suited for someone who is comfortable both behind a desk and on the ground.

Description

Office Hours: 9am - 6pm (Hybrid) Field & Site Operations • Go down to client sites as required to handle operational matters, address service issues, and ensure smooth delivery. • Act as the on-ground point of contact for clients during site visits manage expectations professionally and resolve issues promptly. • Conduct site checks, verify work completion, and obtain signed checklists or job sheets from workers. • Coordinate with supervisors, day and night team workers to ensure jobs are executed according to schedule and client requirements. • Follow up on missed or last-minute jobs and liaise with clients to obtain necessary documentation within required timeframes. • Support urgent Permit-to-Work (PTW) applications for last-minute site jobs, ensuring timely approvals. Coordination • Coordinate with subcontractors (e.g., KED, air-conditioning cleaning vendors) to arrange and confirm cleaning schedules. Scheduling of shifts will be done by another staff. • Notify respective client restaurants of confirmed schedules in a timely and professional manner. • Apply for PTWs across various MCSTs and maintain positive working relationships with building management. • Distribute approved PTWs to workers promptly ahead of scheduled jobs. Administrative & HR Support • Maintain accurate and up-to-date records of staff leave including Annual Leave, Medical Leave, Claims, and Unpaid Leave. • Monitor staff course expiry dates, schedule relevant courses, and submit reimbursement claims with SFEC. • Monitor company and employee insurance policies; liaise with insurance agents to ensure valid and cost-effective coverage. • Assist in calculating month-end overtime for day-shift workers and distribute payslips upon salary issuance. • Maintain proper filing of employee and office documents, both physical and digital. • Conduct stock-taking and inventory control for company uniforms, equipment, product. Other Logistics Admin • Arrange logistics for employees such as travel bookings for staff returning to home countries. • Arrange logistics for shipment of products occasionally when required.

Requirements

• Minimum GCE 'O' Level or Diploma in Business Administration, Operations Management, or related field.
• 1–3 years' experience in an admin, operations, or coordination role. Prior experience in a field-based or customer-facing environment is advantageous.
• Singaporean/PR/S-pass
• Residing in Singapore
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Adapt to new implementations and process. Eg. learning to use Artificial Intelligence (AI)
• Strong communication and interpersonal skills — comfortable managing clients on-site
• Organised, meticulous, and able to manage multiple tasks simultaneously
• Able to work independently and take initiative in the field
• Bilingual in English and Mandarin is an advantage as clients are mostly chinese-speaking.
• Must be comfortable travelling to client sites across Singapore. Valid Singapore driving license is an advantage.

Benefits

• Attractive Performance Bonus
• Annual performance-based salary increment
• Annual Leave (14 days) with incremental annual leave
• Medical Leave (14 days)
• Long-service awards
• Opportunity to work closely with management to make company-level decisions
• Opportunity to constantly learn and explore new solutions that improves company processes.
• Opportunity use AI to enable processes to be more efficient.